Reference

Our Terms, Your Account Rights

89db Reddit operates under a clear legal framework — your account access, wallet activity via bKash, Nagad, or Rocket, and use of our lobby are all governed by the terms on this page. Availability depends on your local law and eligible regions in Bangladesh.

Account TermsPrivacy & DataWallet ConditionsJurisdiction Notice
89db Reddit Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how these terms apply to your account — a disputed transaction, a data request, or a wallet withdrawal hold — our support team handles legal queries through the channels below. We aim to respond to formal policy questions within two business days.

Live Chat Open the chat widget from your account dashboard for real-time help on transaction disputes or account holds.
Email Support Send detailed legal or data queries to our support address. Include your registered mobile number for faster account lookup.
Account Help Centre The Help Centre inside your account covers common policy questions — wallet conditions, account closure steps, and data requests.
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data is stored with encryption at rest and in transit. We retain transaction records — including bKash, Nagad, and Rocket payment references — for the period required by our operating obligations, after which they are deleted from active systems. You can request a copy of your data or ask us to delete your account at any time through the Help Centre.

Data Retention

Transaction and account records are kept only as long as our operating obligations require. After that period, data is removed from active storage and backups on a rolling schedule.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact support through live chat.

Data Requests

To access, correct, or delete your personal data, submit a request through the Help Centre. We verify your identity via your registered mobile number before processing any change.

Common Legal Questions Answered

These are the questions we hear most often about our terms, account conditions, and data practices.

Eligibility depends on your local law and region. We do not make that determination for you — check your local regulations before opening or continuing to use an account.

Submit a data access request through the Help Centre inside your account. We verify your identity via your registered mobile number and respond within two business days.

We hold your wallet balance during any suspension period. Once the issue is resolved or your identity is verified, we process the withdrawal back to the wallet you used to deposit.

Yes. Request account closure through the Help Centre, and we will process a withdrawal to your registered bKash, Nagad, or Rocket wallet after verifying your identity.

We post a notice inside your account dashboard at least seven days before any change takes effect. Continuing to use the lobby after that date means you accept the updated terms.

Send your query to our support email with your registered mobile number included. Formal policy and data disputes receive a written response within two business days.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.